auraslotPrivacy Policy

This page describes what we collect when you use auraslot and how we keep that data protected. Our privacy approach is straightforward: we collect the minimum information needed to verify your identity, process your deposits and withdrawals, settle your games and sportsbook selections, and comply with anti-money-laundering law. We do not sell your data to marketing companies, and we do not track your behaviour across other websites.

We store your personal information on encrypted servers and restrict access to authorised team members only. Your data is never shared with third parties except where legally required (such as payment processors for DANA, e-wallet, mobile banking, local payment transactions, or law-enforcement agencies in response to formal requests). We also explain how you can request access to your data, correct errors, or request deletion.

If you have questions about our privacy practices after reading this page, you can contact our compliance team via your auraslot account dashboard.

What We Collect When You Use auraslot

Account Registration and Know Your Customer (KYC) Data

When you create an auraslot account, we collect your name, email address, phone number, and date of birth. On your first deposit, we ask for government-issued identification (national ID card or passport) and a selfie holding your ID and a dated piece of paper. We use this information to verify your identity, confirm you are of legal age, and satisfy anti-money-laundering requirements. We do not collect this data for marketing purposes; we collect it only to comply with law and to prevent fraud.

Payment and Transaction Data

We collect information about your deposits and withdrawals: the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer via mobile banking, local payment, online payment, e-wallet), the amount, the date and time, and the transaction ID. We retain this data to reconcile your account, process refunds, and detect fraudulent activity. We also store your bank account number or mobile-wallet identifier so you do not need to re-enter it for subsequent withdrawals. Your payment card details (if you use card-based payment) are not stored on auraslot servers; they are processed directly by our payment provider and encrypted end-to-end.

Gameplay and Sportsbook Selection Data

We record your gameplay history: which slot games you play (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), your bet amounts, the dates and times, and the outcomes. For live-dealer games (blackjack, roulette, baccarat, Dragon Tiger), we store your table session logs and hand history. For sportsbook selections on football (Liga 1, Piala AFF, Champions League), esports (Mobile Legends, Free Fire, PUBG Mobile), or other markets, we record your selections, stakes, and settlement results. We use this data to settle your account accurately, audit gameplay fairness, and investigate disputes. We retain gameplay data for as long as your account is active, plus seven years after closure for compliance purposes.

No gameplay resale: We do not sell or share your gameplay data with advertising networks, data brokers, or third-party analytics companies. Your game history is yours alone.

Technical and Device Data

When you access auraslot, we log your IP address, device type (mobile, tablet, desktop), operating system, browser type, and approximate geolocation (derived from IP). We also record your session duration, pages visited within your account, and any errors you encounter. We use this data to detect account compromise, prevent unauthorised access, investigate technical issues, and measure platform performance. We do not use this data to build advertising profiles or track you outside auraslot.

Cookies and Similar Technologies

We use essential cookies to keep you logged in and to remember your account preferences (such as currency and language). These cookies are necessary for auraslot to function. We do not use non-essential cookies (such as tracking or analytics cookies) unless you explicitly consent. You can manage cookies in your browser settings; however, disabling essential cookies may prevent you from accessing your account. We do not use third-party cookies for advertising or cross-site tracking.

How We Use and Protect Your Data

Our Data Protection Standards on auraslot

We encrypt all personal data in transit (using HTTPS) and at rest (using AES-256 encryption). Our servers are hosted in secure facilities with physical access controls and continuous monitoring. We restrict access to your data to authorised auraslot employees and contractors who need it for account management, customer support, payment processing, and compliance. All staff sign confidentiality agreements. We do not share your data with other auraslot entities or parent companies without your explicit consent, except where required by law.

1

EncryptionAES-256 at rest; HTTPS in transit

All sensitive data is encrypted using industry-standard protocols.
2

Access controlStaff with legitimate need only

Employees access data only as required for their job function.
3

AuditingRegular security reviews

We conduct periodic security audits and penetration testing.
4

Incident responseBreach notification protocol

If a breach occurs, we notify affected users within 30 days.

Third-Party Processors and Data Sharing

We share your data only with third-party processors who provide services essential to auraslot's operation. These include payment processors (DANA, e-wallet, mobile banking, local payment, bank gateways) who handle your deposits and withdrawals, identity-verification vendors who confirm your KYC documents, and cloud-hosting providers who store our servers. All third-party processors are contractually obligated to protect your data to the same standard as auraslot. We do not sell or license your personal data to marketing companies, data brokers, or any other third parties. We may disclose your data if legally required to do so by court order, law-enforcement agency, or regulatory authority in your jurisdiction. In such cases, we will notify you of the request unless law prohibits us from doing so.

Your Rights and Data Requests

You have the right to request a copy of the data we hold about you, to correct inaccuracies, to request deletion of your account (subject to legal and anti-money-laundering retention requirements), and to object to our use of your data for certain purposes. To exercise these rights, submit a request via your auraslot account dashboard or email our compliance team. Requests are typically processed within 10–15 business days. If we are legally obliged to retain your data (for example, for seven years following account closure to comply with anti-money-laundering rules), we will inform you of the retention period and the legal basis. You may also lodge a complaint with your local data-protection authority if you believe we have violated your rights.

Data access: You can request a complete copy of your personal data held by auraslot within 10–15 business days.
Correction: You can correct inaccurate information in your account (name, address, email) by updating your profile or contacting support.
Deletion: You can request account closure and data deletion, subject to legal retention requirements (typically 7 years for compliance).
Objection: You can object to specific uses of your data (such as analytics or marketing communication) by submitting a formal request.

Data Retention and Account Closure

We retain your personal and gameplay data for as long as your auraslot account is active. After you close your account, we retain your data for seven years to comply with anti-money-laundering regulations and to resolve disputes. After seven years, we delete or anonymise your data (unless we are legally required to retain it longer). Your transaction history (deposits, withdrawals, settlements) is always available to you in your account dashboard, even after closure. If you want to permanently delete your account before the seven-year retention period, you can submit a request to our compliance team; we will close your account immediately but retain your data for the legal minimum period.

Data Transfers and International Storage

Your data is stored on servers within Indonesia and in regional data centres in Southeast Asia. We do not transfer your personal data to jurisdictions outside your region without your explicit consent, except where legally required (such as to law-enforcement agencies). If we do transfer data internationally, we ensure the recipient country or entity has adequate data-protection standards in place. You acknowledge that your data may be processed by staff in different locations within the region, and you consent to this regional processing when you create your auraslot account.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or in law. If we make material changes (such as adding new data processors or changing how we use your data), we will notify you by email at least 30 days in advance and ask for your consent if required. Your continued use of auraslot after a non-material update constitutes acceptance of the updated policy. You can review the version history of this policy by contacting our support team.

Contact Us for Privacy Questions

If you have questions about our privacy practices, wish to exercise your data rights, or believe we have mishandled your data, you can contact our compliance team via your auraslot account dashboard. You can also reach us by email at the address listed in your account settings. We respond to privacy-related inquiries within 10–15 business days. If you are dissatisfied with our response, you may lodge a complaint with your local data-protection authority or regulatory body. For users in Jakarta, Surabaya, Bandung, Medan, and Semarang, our support team is available during business hours (Monday–Friday, 09:00–17:00 Jakarta time) to discuss your privacy concerns.